Monday, February 08, 2021

C:\Windows\SysWOW64\shutdown.exe has initiated the restart of computer on behalf of user NT AUTHORITY\SYSTEM Reason Code: 0x800000ff

 

 We had some servers go down unexpectedly after we re-populated some SCCM(MECM) collections. 

EVENT 1074

 The process C:\Windows\SysWOW64\shutdown.exe (<servername>) has initiated the restart of computer <servername> on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found

  Reason Code: 0x800000ff

  Shutdown Type: restart


No on behalf of, no reason etc..  A regular SCCM patching reboot looks like this:


The process C:\Windows\CCM\CcmExec.exe (<servername>) has initiated the restart of computer <servername> on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found

 Reason Code: 0x80020001

 Shutdown Type: restart

 Comment: Your computer will restart at 2021-02-06 8:46:42 AM to complete the installation of applications and software updates.

 

It turns our after looking in C:\windows\ccm\logs\execmgr.log on one of the servers around the same reboot time we saw that an old pre-reboot job had kicked in we had in place with no maintenance window. 

Executing program as a script     execmgr              2021-02-05 4:07:35 PM   14768 (0x39B0)

Successfully prepared command line "C:\Windows\system32\shutdown.exe" /r /f /t 0  execmgr              2021-02-05 4:07:35 PM          14768 (0x39B0)

So it was SCCM after all. 

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